Privacy Policy App
Last updated: November 19, 2024
1. Introduction
This Privacy Policy explains how Peppermint Robotics ("we," "our," or "us") collects, uses, and protects your personal information across our mobile application. This policy is designed to comply with the laws and regulations of India (Digital Personal Data Protection Act 2023), the United States, and the European Union (GDPR).
2. Data Controller/Fiduciary Information
- Company Name: Peppermint Robotics
- Registered Address: Peppermint Robotics, Balaji Chowk, Pashan, Pune - 411021 (INDIA)
- Email: info@peppermintrobotics.com
- Phone: +919380961201
For India Users: Our Grievance Officer is Runal Dahiwade (required under DPDP Act).
3. Information We Collect
3.1 Legal Bases for Processing (GDPR)
We process your data under the following legal bases:
- Contractual necessity
- Legal obligations
- Legitimate interests
- Consent
- Public interest
3.2 Data Collection Methods
- Direct user input
- Automated technical collection
- Third-party sources (with disclosure)
4. Use of Your Information
4.1 Primary Purposes
- Service provision
- Account management
- Communication
- Security
- Product improvement
4.2 Secondary Purposes (With Consent)
- Marketing
- Analytics
- Research
5. Data Storage and International Transfers
5.1 Data Storage
We implement appropriate technical and organizational measures to secure your personal information. Your data is stored on secure servers and protected by industry-standard security protocols.
5.2 International Transfers
We may transfer your personal information to countries other than the country in which you reside. When we do so, we ensure appropriate safeguards are in place to protect your data, including:
- Standard contractual clauses approved by relevant authorities
- Appropriate security measures during transfer and storage
- Compliance with applicable data protection laws
For Indian Users: We comply with the data localization requirements under the Digital Personal Data Protection Act 2023.
6. Your Privacy Rights
6.1 Universal Rights
- Access your data
- Correct inaccuracies
- Delete your data
- Withdraw consent
- Data portability
6.2 Region-Specific Rights
EU/UK (GDPR)
- Right to restrict processing
- Right to object to processing
- Right to lodge complaints with supervisory authorities
- Automated decision-making rights
California, USA (CCPA/CPRA)
- Right to know
- Right to delete
- Right to opt-out of sale
- Right to non-discrimination
India (DPDP)
- Right to grievance redressal
- Right to nomination
- Right to correct and erasure
7. Data Security
7.1 Security Measures
- Encryption (in-transit and at-rest)
- Access controls
- Regular security assessments
- Incident response procedures
7.2 Data Breach Procedures
- Detection Protocols
- Notification procedures
- Mitigation steps
- Documentation requirements
8. Children's Privacy
- US (COPPA): No collection from under 13
- EU (GDPR): Parental consent for under 16
- India (DPDP): Parental consent for under 18
9. Retention Periods
We retain your personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
10. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time and without prior notice. When we make changes to this Privacy Policy, we will update the "Last Updated" date at the top of this Privacy Policy. Your continued use of our app after any changes indicates your acceptance of the modified Privacy Policy.